Refund policy

Your rights under the Australian Consumer Law

Our digital products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for other reasonably foreseeable loss or damage. Nothing in this policy limits those rights.

Our refund policy

[OWNER DECISION: state the refund window and conditions you will offer, for example a refund request within X days of your first payment, and whether renewals and the lifetime option are covered.]

Subscriptions and cancellation

Subscriptions renew automatically until you cancel on Whop. Cancelling stops future payments; access continues until the end of the period you have paid for. Cancelling does not by itself refund a period that has already been paid for, unless a refund is provided under this policy or the law.

Lifetime access

[State whether the lifetime purchase is refundable and for how long.]

How to request a refund

Email contact@brainiosoftware.com from the address used at checkout with your TradingView username and order details. Refunds, where approved, are returned to your original payment method through Whop.

Not a reason for a refund

Trading outcomes are not a basis for a refund. Our indicators are education and analysis tools and we make no promise about trading results.

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